Questions and answers of the month

In our forum we always come across questions to specific topics.
In the following blog entry we collected the most important questions of the last weeks, which could be also interesting for you.

1. How do use contacts optimal on edudip/Sofengo ?

You certainly know the function of adding contacts from other platforms. You are also able to add contacts on both platforms edudip and Sofengo. Adding contacts has the advantage of getting a clear overview of your own contacts. Beside of this, contacts are able to see your acadamy even if it is set on “private”. In this way you can decide who is allowed to see your acadamy and who is not allowed to see it. A further advantage of contacts is the fact, that you can directly appoint users to your co-moderators of your webinar when you are planning it.

If you want to remove a contact, you have to click on In order to remove a contact out of your personal contacts, you have to click on the icon on the far right with the little X.

2. How does the new pricing model of edudip/Sofengo work?

You already have a network of participants? With the new packages which are avaible since 19th February 2015 you are able to bring your costumers and participants to edudip or Sofengo and retain 95% of webinar revenues for your acquired participant. Due to expenses of payment processing and invoicing edudip keeps 5% of the webinar revenues.


Send a link to your academy, one to your webinars or a personal affiliate link to not registered participants. This affiliate link you can find under / and under “Marketing” in the event manager of the respective webinar.

As soon as the invited participant clicks on the link a cookie is set which saves the information that the participant was recruited by you. If the participant clicks on the link and registers on edudip or Sofengo within 30 days as a consequence, this participant is directly counted to your partners. If the participant now books one of your webinars you automatically retain 95% of the webinar revenue. In the case that the participant was not acquired by you, you keep 70% of the webinar revenues and edudip retains a commision of 30% for the acquisition of your participant through the Marketplace. An overview of all your recruited participants you get under /

3. What does webinar “on request “mean?

The message “webinar on request“ refers to webinars where currently no next date is planned.These are consequently webinars, that took place in the past and as a result of this it is automatically displayed that the webinar is available on request.

This shows interested participants that they can contact online trainers in order to get a prevailing appointment on their desired topic.

If you have further important questions on our platforms edudip and Sofengo do not hesitate to contact us directly under:

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